BPO Services Offering: Operational Model:
- Akina Consulting focuses not only on clients cost reductions but also adds values & efficiency to client´s top line. We focus on acquiring and retaining customers for our clients by providing excellent and satisfactory customer centric services to gain customer delight in our day to day operations.
- Our proven ability to ramp up rapidly, both in volume and in skill sets wise enables us to create high-impact valuable programs for our clients. We engage with clients at the early stages of their outsourcing program to develop an outsourcing roadmap that best meets their objectives.
- Internal programs are designed to achieve specific results aligned with our immediate business partner´s needs.
- Intense Training is provided to all personnel associated with the project covering product & process, soft skills and selling techniques. All the process which are running under our company are handled with care under the supervision of experienced person.
- Inbound
- Outbound
- Data Punching.
- Form Filling.
- Data Conversion
- Document Management
- All other Non Voice processes